Welcome to the #LucidTrac Blog

As a service manager or in ant type of service based business, it is your responsibility to make sure that service-related issues are dealt with promptly and effectively. However, when the person handling an issue is unable to find a resolution, it's crucial to know when to bring the matter to a higher authority. This article provides guidelines to assist you in making this important decision.

As businesses grow and evolve, it's important to periodically assess how they are functioning. Is the company following its overall strategy? Are processes efficient and effective? Are the right people in the right roles, and are they equipped with the resources they need to succeed? Are there any areas that require change to continue scaling effectively? Answering these tough questions helps organizations course correct and improve their performance. In this post, we'll explore some essential elements of scaling a business effectively, including automation, reducing administrative tasks, tools for managing workflow, and developing systems for communication and collaboration. We'll also discuss how to handle unexpected problems and how to get the support you need to succeed.

Direct Inward Dialing (DID) is a telephone service that allows a phone number to ring through directly to a specific phone at a business instead of going to a menu or a queue and needing to dial an extension. DID is a valuable asset to any business, and it is becoming more popular as businesses look for ways to improve their operations. In this blog post, we will discuss how LucidTrac, our ERP software platform, can use DID services for our customers.

Communication is an integral part of any business operations. Whether it's communicating with customers, suppliers, or team members, effective communication is essential for achieving business goals and success. With the advancement of technology, there are now more ways to communicate than ever before. Twilio is one such platform that provides businesses with a range of communication tools, and LucidTrac ERP software has been directly integrate with Twilio to offer a powerful communication solutions to our customers.

In this article, we'll explore how LucidTrac integrates directly with Twilio to provide our customers with a powerful communication solution, and the benefits this integration offers businesses of all sizes.

As technology continues to evolve, businesses are seeking ways to optimize their operations and increase efficiency. One technology that has the potential to revolutionize the way businesses operate is artificial intelligence (AI) and machine learning (ML). These technologies have the potential to transform ERP software by automating routine tasks, providing predictive insights, and improving decision-making processes. In this bog post we will learn what it all means and what LucidTrac is planing with these technologies. 

In today's fast-paced business environment, effective project management is crucial for staying organized and meeting deadlines. The ability to efficiently manage multiple tasks, teams, and projects is a must-have skill for any successful business. This is where LucidTrac's fully whitelabeled project management platform comes into play. Designed to make your project management experience seamless and efficient, LucidTrac offers a wide range of features to cater to your specific needs. In this blog post, we will delve deeper into what makes LucidTrac stand out from the competition and explore additional ways your business can benefit from this versatile software platform.

If you work in logistics, you know that managing trailers and containers in a transportation yard or distribution center can be a complicated task. That's why many companies use a Yard Management System (YMS) to help them streamline their operations. In this blog post, we will talk about 5 key benefits of using a YMS system that is built into an ERP software platform, specifically with reference to LucidTrac. These benefits include simplified operations, real-time visibility, improved efficiency, better customer service, and cost savings.

In the world of project management, there's a superhero that's been making waves. Its name? Agile Project Management. Now, you might be wondering, "What's so special about Agile?" Well, let's dive in and find out!