Why You Should Check in With Your Customers Regularly
As a business owner or manager, it's important to regularly check in with your customers to ensure that they are satisfied with your products or services. Not only does this help to identify and address any issues or concerns that they may have, but it also shows that you value their feedback and are committed to delivering the best possible experience. In this article, we'll explore the benefits of regularly checking in with your customers and provide some tips on how to do it effectively.
Build Stronger Relationships
By reaching out to your customers on a regular basis, you are demonstrating that their business and opinions are important to you. This can help to build stronger relationships with your customers, as it shows that you value them beyond just making a sale.
During these check-ins, you can ask for feedback on your products or services, which can help you to improve and better meet the needs of your customers. You can also use these check-ins as an opportunity to thank your customers for their business, which can help to foster a positive relationship. Additionally, simply asking your customers how they are doing can help to personalize the interaction and show that you care about their well-being.
Over time, these regular check-ins can help to turn your customers into brand advocates, who are more likely to recommend your business to others. Strong relationships with your customers can lead to increased customer loyalty and retention, which can be beneficial for your business in the long run.
Identify Additional Sales Opportunities
Regular customer check-ins provide an opportunity to identify additional sales opportunities beyond the initial purchase. As you talk with your customers, you can listen for clues about their needs or wants for additional products or services. For example, if a customer mentions that they are struggling with a particular task or experiencing a pain point, you may be able to offer a solution that they weren't aware of.
By paying attention to these opportunities and making thoughtful recommendations, you can help to increase the lifetime value of your customers. This means that they are more likely to continue doing business with you, potentially leading to multiple purchases over a longer period of time. Additionally, by offering relevant products or services that meet the needs of your customers, you can potentially grow your business by attracting new customers who are interested in similar solutions.
Overall, regular customer check-ins can help you to identify and capitalize on additional sales opportunities, which can be beneficial for both your customers and your business.
Provide Better Customer Service
Regular customer check-ins provide an opportunity to proactively address any issues or problems that may have arisen since the last time you spoke with a customer. This can be especially beneficial if a customer mentions that they are unhappy with a recent purchase. By using this as an opportunity to make things right, you can help to resolve the issue at hand and potentially prevent small problems from turning into bigger ones in the future.
For example, if a customer is unhappy with a product they have purchased, you can offer to replace it or provide a refund. By taking quick action to address the problem, you can help to keep your customer happy and maintain their satisfaction with your business.
In short, regular customer check-ins give you the chance to identify and address any potential problems early on, which can help to keep your customers happy and prevent issues from escalating. By proactively addressing customer concerns, you can help to maintain customer satisfaction and build strong, lasting relationships with your custom
There are numerous advantages to making customer check-ins a regular part of your business routine. By consistently reaching out to your customers and keeping in touch, you have the opportunity to establish stronger relationships with them. This can be achieved by showing them that you value their business and their opinions, as well as by asking for feedback on your products or services, thanking them for their patronage, and simply checking in to see how they are doing. Over time, these regular interactions can help to turn your customers into brand advocates, who are more likely to recommend your business to others.
In addition to building stronger relationships, regular customer check-ins also provide the chance to identify additional sales opportunities. While speaking with your customers, pay close attention for any clues that they may need or want additional products or services. For example, if they mention that they are struggling with a certain task or experiencing a pain point, you may be able to offer a solution that they weren't aware of. By being attuned to these opportunities and making thoughtful recommendations, you can increase the lifetime value of your customers while also growing your business.
Finally, customer check-ins offer an opportunity to proactively address any issues or problems that may have arisen since the last time you spoke with a customer. If a customer mentions that they are unhappy with a recent purchase, you can use this as an opportunity to make things right and resolve the issue. By addressing customer concerns in a timely manner, you can help to prevent small problems from becoming bigger ones down the road. In conclusion, regular customer check-ins provide the opportunity to build stronger relationships, identify additional sales opportunities, and provide better customer service, all of which can be beneficial for your business. So don't wait, start making those check-ins today!
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As any organization grows, it is important to take a step back and assess how things are running. Are we on strategy? Is our process flow efficient? Do we have the right people in the right roles? Do we need to make any changes in order to continue scaling effectively? These are all important questions to ask oneself in order to course correct where necessary. By asking these tough questions, we can make sure that we are always moving forward and improving as an organization. Additionally, it allows us to identify any potential roadblocks before they become actual problems. So if you're feeling stuck, ask yourself these questions and see where you can make some improvements.
- What are some of the ways you've automated your business?
- How have you been able to reduce the amount of time you spend on administrative tasks?
- What tools do you use to manage your workflow?
- What systems have you put in place to ensure that your work is done efficiently and accurately?
- How do you handle errors or unexpected problems in your workflow?
#LucidTrac is always here to answer any questions you may have. We have a strategy and process flow for every situation. Our goal is to provide the best possible service for our clients. We are here to help you every step of the way. If you have any questions, please don't hesitate to contact us. Thank you for choosing #LucidTrac!
So, Why Our Platform LucidTrac?
LucidTrac ERP Suite is on the cutting edge of technology, delivering a cloud based customer relationship management software that is second to none. Our software is designed to be flexible and meet the needs of most businesses.
With LucidTrac ERP Suite, managing your customers, support & help desk, billing and project management needs is easy and straightforward. We are proud of our application and its ability to be molded to fit most any business needs. Our software can make managing your customers, support & help desk, billing and project management needs a snap. Contact us today for a free demonstration and see for yourself how LucidTrac ERP Suite can benefit your business.
Unlimited Users
#LucidTrac is an all-in-one ERP/SaaS/CRM service that offers powerful features like Click to Call, SMS Support, Service Ticketing, Email Marketing, Inventory & Asset Tracking, Network & IP Host Support, and much more.
Best of all, when you own a #LucidTrac Node you get all of these features for your node users! That's right, unlimited users for as long as you run a #LucidTrac Node. So if you're in need of a powerful and feature-rich ERP/SaaS/CRM service, be sure to check out #LucidTrac. You won't be disappointed!
Reach out to #LucidTrac today to get a demo of our platform. https://lcdtrc.link/0z4davu
Note that having unlimited user accounts doesn't mean that every feature included has unlimited use. Some features, such as premium voice/sms/mms services, additional DIDs or additional storage, require monthly service usage payments. Overall, it is important to be aware of the different types of charges that may be associated with using a particular service in order to avoid any unexpected costs.
So, What Can LucidTrac *Replace?
CRMS | SERVICES & TICKETING | PROJECTS & COMPLIANCE |
Salesforce HubSpot SugarCRM Zoho CRM | ZenDesk FreshDesk | Monday FreshWorks LeadPages PipeDrive |
COMMUNICATIONS | INVOICING / ACCOUNTING | ORG MANAGEMENT |
Constant Contact MailChimp Slack Vonage Ring Central Zapier | Rocket Collector Quickbooks Cloud* | DocuSign LeadPages PipeDrive Calendly Fishbowl NetSuite ERP Atera |
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LUCIDTRAC ENTREPRENEUR NODE
The Entrepreneur Node includes our entire suite of online tools including collaboration tools to facilitate communication between your customers and team members. This solution is ideal for either a single person company or a small group of up to three.
We know every business is different and while some may be small like Cessna with minimal requirements and moving parts to fly, others might be huge with many moving parts like a 747 passenger plane. We are proud to say we can be both, starting small with minimal tools enabled while growing with you as your business needs and services expand. You will not have to search for new services to help fill the gaps. Our platform will grow with you and provide you with all the tools you might need to achieve your goals as a business.
"We understand that many entrepreneurs don't have the resources or infrastructure to invest in large enterprise resource planning systems," said LucidTrac CEO Victor Ocasio.
- GB Disk Space
- 1 Communications DID
With this you can take and make phone calls, send SMS/MMS notices right from our platform. You will also have access to our Click to Call features to keep your mobile number protected. Listen to your calls and receive voicemails through your automated call routing system. You can pick the area code your # comes from too so you can brand yourself locally.Some features, such as voice/sms/mms services, additional DIDs or additional node storage, require monthly service usage payments. Overall, it is important to be aware of the different types of charges that may be associated with using a particular service in order to avoid any unexpected costs. We will provide an itemized usage report available in real time via the platform.
- 1 User Account
You can add up to 2 more team members for an additional $39.99/e. Any additional users after that you will require an upgrade to our BASE Node shown below.
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1 LucidTrac subdomain
We will provide you a custom URL https://YOURURL.lucidtrac.com or https://YOURURL.lucidtrac.io no multi threading
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All LucidTrac features available to you.
We will enable all ERP features leaving nothing but the true power of our software in you or your teams hands.
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24 Hour Email Support Plus 1 Hour per month of personalize training & support
Our team is here for you at all aspects of your journey. We will provide 1 hour per month of free 1 on 1 support or training for you and your team. You can also purchase additional time from us at 1 - 8 hour periods of time. Ask our team for more information on the costs and how to get additional training & support.
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Access to Private LucidTrac Learn & Blog Content
Our team will provide you with with resources and documentation to help you grow as a business. This will include private Blog & LucidTrac Learn documentation.
LUCIDTRAC BASE NODE
- 500GB Disk Space
- 1 Communications DID
- Unlimited User Accounts
- 3 LucidTrac subdomain 3x multi threading
LUCIDTRAC MID NODE
- 1000GB Disk Space
- 3 Communications DID
- Unlimited User Accounts
- 5 LucidTrac subdomains 5x multi threading
LUCIDTRAC CADILLAC NODE
- 1000GB Disk Space
- 6 Communications DID
- Unlimited User Accounts
- 10 LucidTrac subdomains 10x multi threading
- Whitelabling Included Branding LucidTrac as your Own
LUCIDTRAC MOON BASE NODE
- 4000GB Disk Space
- 20 Communications DID
- Unlimited User Accounts
- 20 LucidTrac subdomains 20x multi threading
- Whitelabling Included Branding LucidTrac as your Own
Compare LucidTrac to other online platforms
To help you get a better understanding of your needs by comparing LucidTrac to other online ERP / SaaS platforms.
LucidTrac offers a comprehensive solution to streamline all of your business operations.
With its fully customizable features, LucidTrac allows you to tailor the platform to meet the specific needs of your business.

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Comparing Feature | LucidTrac | Zoho CRM | Zendesk CRM | Freshdesk CRM | Salesforce CRM | Monday CRM | HubSpot CRM | Keap CRM | Sugar CRM | SherpaDesk CRM |
Price | $300 Unlimited Users | $49 Avg/Per User | $149 Avg/Per User | $109 Avg/Per User | $125 Avg/Per User | $99 Avg/Per User | $99 Avg/Per User | $49 Avg/Per User | $45 Avg/Per User | $49 Avg/Per User |
Free Trial | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Support 24/7 | Yes | Yes | No | No | No | No | No | No | No | No |
Developer API | Yes | Yes | No | Yes | No | No | No | No | No | Yes |
Dashboards | Yes | Yes | No | Yes | No | Yes | No | No | Yes | No |
To-Dos | Yes | Yes | No | Yes | No | Yes | No | No | Yes | Yes |
Products & Assets | Yes | Yes | No | Yes | No | Yes | No | No | Yes | Yes |
User Roles | Yes | Yes | No | Yes | No | Yes | No | No | Yes | No |
2FA (Two-Factor Authentication) | Yes | Yes | No | Yes | No | Yes | No | No | Yes | No |
Multi Method Importing | Yes | Yes | No | No | No | Yes | No | No | No | No |
Documents & Templates | Yes | No | No | No | No | No | No | No | No | No |
iOS/Android Apps | Yes | Yes | No | No | No | No | No | No | No | Yes |
Statistics & Reporting | Yes | Yes | No | Yes | No | No | No | No | No | Yes |
Storage | 500G Base Node | 1G | 1G | 1G | 1G | 1G | 1G | 1G | 1G | - |
Monthly Payments | Yes | Yes | No | Yes | No | No | No | No | No | Yes |
Campaigns | Yes | Yes | No | Yes | No | No | No | No | No | No |
Exporting Services | Yes | Yes | Yes | Yes | No | No | Yes | No | Yes | No |
Emailing | Yes | Yes | No | Yes | No | No | No | No | No | No |
SMS Inbound/Outbound | Yes | Yes | No | Yes | No | No | No | No | No | No |
Voice Calling Inbound/Outbound | Yes | Yes | No | Yes | No | No | No | No | No | No |
IVR Services | Yes | Yes | No | Yes | No | No | No | No | No | No |
Google Calendar/Authentication | Yes | Yes | No | Yes | No | No | No | No | No | No |
Service Tickets / Time Tracking | Yes | Yes | No | Yes | No | No | No | No | No | Yes |
Email to Service Ticket Services | Yes | Yes | yes | Yes | No | No | No | No | No | Yes |
Time Clock / Payroll Exporting | Yes | No | No | No | No | No | No | No | No | No |
Networking / IP & Host Management | Yes | No | No | No | No | No | No | No | No | No |
Web Forms / Landing Pages | Yes | Yes | No | Yes | No | No | Yes | No | No | No |
Invoice/Payment Collections Tools | Yes | No | No | No | No | No | No | No | No | No |
Customized Programming | Yes | No | No | No | No | No | No | No | No | No |

Mr. Kevin Johnson
BlueSpruce Consulting Services, LLC.

Mr. Craig Stonaha
CEO Laughing Rock Technologies, LLC.
John Adams
President/CEO - RDI

Dennis Canlas
USCR
Brian Gomez
Gomez Check Cashing

Mr. Michael Graziano
Prime Time Mortgage Corp.

Mr. Nicholas Tannous
NWT Enterprises Ltd - San Juan, Trinidad and Tobago

Mrs. Cynthia Garrett
Berks ENT - Reading PA